S-Pass Travel System

S-Pass Travel System

Project Overview

The Safe, Swift, and Smart Passage or S-Pass Travel System facilitates domestic travel in the Philippines during the COVID-19 pandemic. ​

The travel system provides individuals with up-to-date information about varying travel policies and requirements in specific local government units. Users can obtain travel coordination permits (TCP) and travel pass-through permits (TPP) from local authorities.

Client

Department of Science & Technology 6

Challenge

  1. Redesign the web and mobile website and app without disrupting essential travel management workflows with a time constraint of 15 days.
  2. Develop UI for a universally intuitive and accessible interface  travel system for a diverse user base across the Philippines while also catering to specific user roles

Design Approach

I used a Lean UX Sprint approach on this travel system project. Prioritizing rapid, high-impact UI changes by working closely with the team and making swift, decisive choices to achieve key improvements from iterations.

S-Pass Mobile App Design
S-Pass Travel System Design Mobile App
S-Pass Travel System Design Mobile App
S-Pass Travel System Design
S-Pass App Design

S-Pass Travel System

7.8 m

Registered users

93 %

LGUs Implemented

The S-PaSS Travel System quickly gained national recognition. It became a mandated one-stop-shop, streamlining communication and application processes for travelers and Local Government Units (LGUs) across the Philippines.

Travelers easily checked policies, obtained documents online, and received approvals without time-consuming physical visits. Simultaneously, it equipped LGUs with real-time travel data, enhancing their ability to monitor movements and swiftly identify fake documents.

LGUs continue to find S-PaSS an invaluable and effective tool for travel management.